Faq
General problems
If you experience any issues with your handbike, please contact us by email at info@maddilinecycle.com.
Our technical support team will be happy to assist you and help resolve any issue as quickly as possible.
Disability and handbike
Yes, every Maddiline handcycle is fully customizable for individuals with tetraplegia.
We recommend visiting our showroom or an authorized dealer to take measurements and determine the best configuration for your needs.
Yes, every Maddiline handcycle is fully customizable for amputees.
We recommend visiting our showroom or an authorized dealer to take measurements and determine the best configuration for your needs.
Orders
Please email us at info@maddilinecycle.com and we'll connect you with one of our authorized dealers in your country.
For models with standard configurations, the production of the handbike takes about 8 to 10 weeks.
For models with special configurations, delivery times may vary.
- Italy: 2-3 days
- Europe: 7-14 days
- If you live outside Italy and Europe, please contact the authorized dealer directly for more detailed shipping time information.
